Frequently Asked Questions
Will I actually be locked inside of a room?
No, local fire code means the entrance door to each room is built without a lock.
Will I be in a room with people I don’t know?
No, all of our rooms are private bookings.
Are all rooms suitable for children?
Are the rooms scary?
Our rooms, with a youth option, are good for children ages 10+. For our puzzlers 10 -13 yrs, we recommend having at least one adult in the room to help keep them focused and organized. Children under 6 years are not encouraged unless kept in a stroller at all times.
Are your rooms accessible?
At this time, 'Saw' is our only mildly scary room. Check back for future horror rooms.
Do you take walk-ins?
Yes, all of our rooms are AODA compliant. If you have concerns, please contact us and we will work with you to address these.
How many 'brains' can each room accommodate?
Our rooms accommodate between 2-8 'brains', but are best suited for 5-6.
We do not take walk-ins at this time. This policy may change post-pandemic.
Can I take personal items into the room?
Am I on camera?
Yes, we use cameras to monitor all of our rooms.
No, we will be locking up any bags or purses before you enter the room. This includes any cellphones or recording devices.
What if we get stuck?
Before starting each room we will explain how to use our intercom system. This can be used to ask for hints and to communicate with staff.
Can we add more 'brains'?
Yes! The rooms holds up to 8 people You are welcome to book for a smaller number of people and arrive with the maximum and we will settle the difference when you arrive to play you game.
Yes! You may either call ahead of time or tell us when you arrive.
Will I have to sign a waiver?
Yes, we do require a waiver to be signed before participating in our games.
If you are bringing minors and are not their parent/guardian there is a waiver below for their parents to sign that the minor can bring with them.