Frequently Asked Questions
Do you have a party room?
You can add a party room to any game at the time of check out when it asks if you would like to add another room to your booking. We have times for the party room every 2 hours so we can adjust the time to match the end of your game. The room is for one hour and costs $25.
We also have a large party room that can be arranged if needed by dropping us an email.
Will I actually be locked in?
No, local fire code means the entrance door to each room is built without a lock.
Are all rooms suitable for children?
Our rooms, with a youth option, are good for children ages 10+. For our puzzlers 9 -11 yrs, we require having at least one adult in the room to help keep them focused and organized. Children under 6 years are not encouraged unless kept in a stroller at all times.
Are your rooms accessible?
Yes, all of our rooms are AODA compliant. If you have concerns, please contact us and we will work with you.
Will I be in a room with people I don’t know?
No, all of our rooms are private bookings.
What if we get stuck?
Before starting each room we will explain how to use our intercom system. This can be used to ask for hints and to communicate with staff.
At this time, 'Saw' is our only mildly scary live room. We also have a Virtual Reality game 'Manor of escape' that is loaded with jump scares.
Do you take walk-ins?
We do take walk-ins but recommend you can give us a call first since we do have a limited number of rooms.
Are personal items allowed?
No, we will be locking up any bags or purses before you enter the room. This includes any cellphones or recording devices.
Are the rooms scary?
Can you handle large Groups
We can handle groups from 2 people to 40 people and can make arrangements for larger. For groups larger than 8 people, we offer shot gun start for multiple rooms to start at once or, 2 and 3 room duels
How many 'brains' can each room accommodate?
Our rooms accommodate between 2-8 'brains', but are best suited for 5-6.
Yes! The rooms hold up to 8 people You are welcome to book for a smaller number of people and arrive with the maximum and we will settle the difference when you arrive to play you game.
Am I on camera?
Yes, we use cameras to monitor all of our rooms but we do not record players.
Can we add more 'brains'?
Will I have to sign a waiver?
What are your difficulty ratings?
Yes, we do require a waiver to be signed before participating in our games.
If you are bringing minors and are not their parent/guardian there is a waiver below for their parents to sign that the minor can bring with them.
Youth, Beginner, Regular/Experienced and Advanced. Click here for more details.