Frequently Asked Questions

Will I actually be locked inside of a room?

No, local fire code means the entrance door to each room is built without a lock.

Will I be in a room with people I don’t know?

No, all of our rooms are private bookings.

Are all rooms suitable for children?

Our rooms are good for children ages 10+. For our younger puzzlers we recommend having at least one adult in the room to keep them focused.

Are the rooms scary?

Our Log Cabin room has an optional scary version. The rest of our rooms are not scary.

Are your rooms accessible?

Our Alice, Wizard's Initiation, and Log Cabin are wheelchair accessible. Our new Ranger's Station require 1 step to enter the room but is accessible once you are in. We are working towards making all rooms fully wheelchair accessible. Please contact us at least 1 hour before your booking with any accessibility concerns.

Do you take walk-ins?

Sometimes, we are capable of taking onsite payments but cannot assure that we will have an available room. You are encouraged to check our bookings calendar online or call to check our room availability.

How many 'brains' can each room accommodate?

Our rooms accommodate between 2-8 'brains', but are best suited for 5-6.

Can I take personal items into the room?

No, we will be locking up any bags or purses before you enter the room. This includes any cellphones or recording devices.

Am I on camera?

Yes, we use cameras to monitor all of our rooms.

What if we get stuck?

Before starting each room we will explain how to use our intercom system. This can be used to ask for hints and to communicate with staff.

Can we add more 'brains'?

Yes! You may either call ahead of time or tell us when you arrive.

Will I have to sign a waiver?

Yes, we do require a waiver to be signed before participating in our games. 

If you are bringing minors and are not their parent/guardian there is a waiver below for their parents to sign that the minor can bring with them.

Waiver for Parents

Below is a PDF waiver for minors who will not have their parents attending with them, for everyone else a waiver is provided on location.

What about online options?

As part of our COVID-19 response, we are converting our existing rooms to be available for remote play. For more details please click the 'Remote Rooms' option on the menu bar.

What about your safety procedures?

Exitus has implemented new procedures to keep guests and staff safe. Details about these procedures can be found by clicking here.

(519) 827-1190

120 Fountain St E, Guelph, ON N1H 3N4, Canada

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