Frequently Asked Questions

Do you have a party room?

You can add a party room to any game at the time of check out when it asks if you would like to add another room to your booking. We have times for the party room every 2 hours so we can adjust the time to match the end of your game. The room is for one hour and costs $25.

We also have a large party room that can be arranged if needed by dropping us an email.

Will I actually be locked inside of a room?

No, local fire code means the entrance door to each room is built without a lock.

Will I be in a room with people I don’t know?

No, all of our rooms are private bookings.

At this time,  'Saw' is our only mildly scary room. Check back for future horror rooms.

What if we get stuck?

Before starting each room we will explain how to use our intercom system. This can be used to ask for hints and to communicate with staff.

Are all rooms suitable for children?

Are the rooms scary?

Do you take walk-ins?

Our rooms, with a youth option,  are good for children ages 10+. For our  puzzlers 10 -13 yrs,  we recommend having at least one adult in the room to help keep them focused and organized. Children under 6 years are not encouraged unless kept in a stroller at all times.

Are your rooms accessible?

Yes, all of our rooms are AODA compliant. If you have concerns, please contact us and we will work with you to address these.

How many 'brains' can each room accommodate?

Our rooms accommodate between 2-8 'brains', but are best suited for 5-6.

Am I on camera?

Can I take personal items into the room?

We do not take walk-ins at this time. This policy may change post-pandemic. But you can give us a call as little as an hour ahead and will let you know of last-minute availability.

No, we will be locking up any bags or purses before you enter the room. This includes any cellphones or recording devices.

Yes, we use cameras to monitor all of our rooms but we do not record players.

Can we add more 'brains'?

Yes! The rooms hold up to 8 people You are welcome to book for a smaller number of people and arrive with the maximum and we will settle the difference when you arrive to play you game. 

Will I have to sign a waiver?

Yes, we do require a waiver to be signed before participating in our games. 

If you are bringing minors and are not their parent/guardian there is a waiver below for their parents to sign that the minor can bring with them.

What about your safety procedures?

Exitus has implemented new procedures to keep guests and staff safe.

Details about these procedures can be found by clicking here.

(519) 827-1190

340 Woodlawn Rd. W. Unit 18, Guelph, ON Canada